10 Laws of Social Media Marketing

For business owners just getting started, here is a guide to build brand buzz and boost your bottom line. Leveraging the power of content and social media marketing can help elevate your audience and customer base in a dramatic way. But getting started without any previous experience or insight could be challenging. These 10 laws will help build a foundation that will serve your customers, your brand and–perhaps most importantly–your bottom line.
1. The Law of Listening
Success with social media and content marketing requires more listening and less talking. Read your target audience’s online content and join discussions to learn what’s important to them. Only then can you create content and spark conversations that add value rather than clutter to their lives.

2. The Law of Focus
It’s better to specialize than to be a jack-of-all-trades. A highly-focused social media and content marketing strategy intended to build a strong brand has a better chance for success than a broad strategy that attempts to be all things to all people.

3. The Law of Quality
Quality trumps quantity. It’s better to have 1,000 online connections who read, share and talk about your content with their own audiences than 10,000 connections who disappear after connecting with you the first time.

4. The Law of Patience
Social media and content marketing success doesn’t happen overnight. While it’s possible to catch lightning in a bottle, it’s far more likely that you’ll need to commit to the long haul to achieve results.

5. The Law of Compounding
If you publish amazing, quality content and work to build your online audience of quality followers, they’ll share it with their own audiences on Twitter, Facebook, LinkedIn, their own blogs and more. This sharing and discussing of your content opens new entry points for search engines like Google to find it in keyword searches. Those entry points could grow to hundreds or thousands of more potential ways for people to find you online.

6. The Law of Influence
Spend time finding the online influencers in your market who have quality audiences and are likely to be interested in your products, services and business. Connect with those people and work to build relationships with them.

If you get on their radar as an authoritative, interesting source of useful information, they might share your content with their own followers, which could put you and your business in front of a huge new audience.

7. The Law of Value
If you spend all your time on the social Web directly promoting your products and services, people will stop listening. You must add value to the conversation. Focus less on conversions and more on creating amazing content and developing relationships with online influencers. In time, those people will become a powerful catalyst for word-of-mouth marketing for your business.

8. The Law of Acknowledgment
You wouldn’t ignore someone who reaches out to you in person so don’t ignore them online. Building relationships is one of the most important parts of social media marketing success, so always acknowledge every person who reaches out to you.

9. The Law of Accessibility
Don’t publish your content and then disappear. Be available to your audience. That means you need to consistently publish content and participate in conversations. Followers online can be fickle and they won’t hesitate to replace you if you disappear for weeks or months.

10. The Law of Reciprocity
You can’t expect others to share your content and talk about you if you don’t do the same for them. So, a portion of the time you spend on social media should be focused on sharing and talking about content published by others.

Susan Gunelius is CEO of KeySplash Creative Inc., an Orlando, Fla.- based marketing communications company, and the author of Kick-ass Copywriting in 10 Easy Steps, published by Entrepreneur Media, and other books.

Article originally appeared at: http://www.entrepreneur.com/article/218160

January 2011 Issue of CLICK

January 2011 Issue of CLICK!

July 2010 Issue of CLICK

July Issue of the official e-newsletter of CLICK IABC Philadelphia

June 2010 Issue of CLICK!

June 2010 Issue of IABC Philadelphia e-newsletter CLICK!

Marketing and Communications Specialist: Erdenheim, PA

GRISWOLD SPECIAL CARE is seeking a Marketing & Communications Specialist.

Looking for a job that will allow you to shape a growing company? Hoping to find a company that will allow you to apply your skills while not limiting the pursuit of new ideas? Do you love to write and have a passion for online communications?

GRISWOLD SPECIAL CARE would like to meet you. We are a non-medical home care company that provides in-home care services including personal care, homemaking and companionship to seniors and others in
need since 1982. This is an exciting time to join us as weve recently been acquired by American Franchise Company and we are rapidly building on our tradition of home care excellence. Our corporate headquarters
are located in Erdenheim, Pennsylvania-approximately 15 miles north of Philadelphia.

This position is ideal for a public relations rising star with a few years of experience. You will have a pivotal role in supporting the evolving marketing communications programs for our 100+ offices nationally while serving a growing need in the marketplace.

Scope of Work, In this role, you will:
- Create and manage web site and social media site content
- Develop, distribute and track news releases
- Monitor and assess media while seeking new opportunities
- Edit content and oversee brand standards adherence
- Implement new marketing tools and programs for offices
- Oversee intranet content and internal communications tools
- Assist with research, training and ongoing education efforts
- Facilitate projects with external partners
- Assist with pro bono initiatives
- Maintain multiple tracking tools
- Support day-to-day department activities

Requirements:
- Bachelors degree and minimum of 3 years of experience in corporate communications or agency account coordinator role
- Excellent written and verbal communication skills
- Creative process experience
- Familiarity with media relations and AP style
- Engagement in social media
- Strong organization, prioritization and time management skills
- Ability to work with a group of highly motivated individuals
- Command of Microsoft Outlook, PowerPoint, Excel and Word
- Desktop publishing and search engine optimization skills a plus

EOE

Contact: Please send cover letter, resume and salary expectations to (and note the job name in the subject line of email):
greatopportunities@griswoldspecialcare.com

Professional Communicators to Gather in Philadelphia

IABC 2010 Heritage Region Conference to draw hundreds

PHILADELPHIA, May 17, 2010IABC Philadelphia, the local chapter of the International Association of Business Communicators (IABC), will be hosting the 2010 Heritage Region Conference from Sunday, October 17, through Tuesday, October 19. The conference, titled: Philadelphia, Home of Independent Thinking, will be held at the Center City Loews Philadelphia Hotel, the first skyscraper ever built in the City of Brotherly Love.

“For those in the communications profession, this conference will be the premiere professional development and knowledge sharing event of the year in this area of the country,” said Tony DeFazio, president, IABC Philadelphia.

The three day conference will consist of approximately twenty breakout and three in-depth sessions on key topics affecting today’s business communicators. Internationally known speakers will cover a wide range of today’s cutting edge topics, including:

  • The Dell Story: Social Media as a Catalyst for Building a Collaborative Workplace, Christa Semko, Dell Inc., and Ron Hess, Motiv8 Communications
  • How to be a Connector: Turning an Idea from the Tipping Point into Action, Liz Dow, Leadership Philadelphia
  • The Brand Story: Using Stories to Enhance Brand Equity and Customer Engagement, Dan Droz, Droz and Associates
  • Conducting Conversations in Social Media, Eric Bergman, Bergman & Associates
  • Measurement Best Practices: Using Analytics to Track ROI on PR and Social Media Marketing Campaigns, Kent Lewis, Anvil Media, Inc.
  • Why Social Media is Important for Brands and How to Develop, Implement, Measure and Manage a Program, Valaria Maltoni, Conversation Agent, LLC
  • Communication 2020: The Future of the Profession, D. Mark Schumann, Past Chair, IABC

It is anticipated the conference will draw approximately 300 people from the twenty chapters in seventeen states represented by the Heritage Region.

“Professional communicators from public relations experts to graphic designers will gather to network, share best practices, learn from fellow practitioners and have as much fun as possible,” said DeFazio.

For more information about the 2010 Heritage Region Conference, including sponsorship opportunities, please visit www.iabcphiladelphia.com.

About IABC Philadelphia

The Philadelphia Chapter of the International Association of Business Communicators (IABC) links communications professionals in the Delaware Valley. IABC Philadelphia provides members and guests a range of services, including professional development meetings and workshops, networking with peers, knowledge and resource sharing, job placement and accreditation. Members have access to over 200 communication professionals including corporate communications, public relations/media relations, editors, public affairs, investor relations, marketing communications, graphic designers, and writers in a variety of industries. For more information, visit www.iabcphiladelphia.com.

###

Press inquiries:

Chris Berger

610.241.2132

berger.m.chris@gmail.com

New boss same as the old boss?

This week Philadelphia Newspaper LLC, the parent company of The Philadelphia Inquirer, Daily News and Philly.com as well a number of daily newspapers throughout the region, lost its bid to buy back the company. On Thursday, the company’s senior lenders won the bid at auction in New York for $139 million. The price was much more than analysts or media experts had expected. That may reflect the spirited fight that the company’s colorfull chairman and CEO and former ad man Brian Tierney had waged to keep it local.

When I read the news reports, I thought of Michael Sokolove, author of numerous books and former Daily News reporter, who had penned the feature story in New York Times Magazine about Mr. Tierney’s effort to keep the paper not just locally owned, but to establish it as a case that big metro daily newspapers were still viable in the age of digital media. It was Sokolove’s piece after all, that prompted IABC Philly to host The Future of News (of which he was a panelist), a first of its kind seminar in our region dealing with changing face of journalism and media.

I emailed Mr. Sokolove in Washington, DC where he lives to get his perspective on the sale and whether he thought it represented the death knell for big metro dailies as his story a year ago seemed to intone.

“While there may be plenty to criticize about Tierney’s reign, he backed serious journalism of the type the city desperately needs,” said Sokolove. “Against all odds, he established credibility within a skeptical newsroom, so that those journalists never had to wonder if their work, wherever it led, would be supported.”

As to what changes the new ownership may bring, Sokolove offered the following, “They will surely say a lot of the right things, and perhaps ask Bill Marimow to stay on, at least for awhile, if he’ll agree. Beyond that? It’s all a crapshoot. Much depends on the coming labor negotiations.”

For those of us who work in media relations, there is obvious interest in what changes will come. It is hard to imagine a rough and tumble city like Philadelphia without a robust major daily newspaper.  Whether you’re a subscriber who counts on its local reporting to inform and educate on range of issues, or whether you’re a professional publicist like me who maintains key relationships at the papers, new ownership’s next moves will surely be worth watching.

May 2010 Issue of CLICK

May 2010 Issue of the official e-newsletter of IABC Philadelphia, CLICK

RECAP: Podcast: Risks, Challenges and Opportunities of Social Media – 3/17/10

Video Recap of March 17, 2010 event. Email iabcphilly@gmail.com if you want the complete (very large) video file.

The Podcast of:

Risks, Challenges and Opportunities of Social Media


podcast_iabc_logo


Play your IABC Philadelphia PODCASTS here:

 

Any issues with the podcast please email iabcphilly@gmail.com

PUBLIC RELATIONS SUMMER INTERN (Paid)

ASTM International, in West Conshohocken, PA, is seeking a creative PR summer intern to support its Communications Department. This is a unique, hands-on opportunity to perform real-world public relations at the headquarters of one of the largest developers of technical standards in the world. ASTM International is a not-for-profit organization.

Specific duties include updating the communications section of the organization’s website, enhancing social media offerings, and researching video best practices. Required skills include: solid writing and editing ability; familiarity with web content development; research abilities; and proficiency with a range of social media tools and an understanding of the role of social media within organizations. The ideal candidate is detail oriented, has a professional demeanor, and is committed to a career in public relations.

Primary deliverables of Communications Department include: issuing press releases; developing a variety of collateral materials; website content; as well as publishing magazines and newsletters in print, online, and electronic formats. This internship offers exposure to and involvement in these primary deliverables, in addition to performing the specific duties mentioned above.

Applicants must be currently enrolled in a bachelor’s or graduate degree program at an accredited college or university with major course work in communications or public relations. This is a paid position requiring a 35-hour per week commitment. Send resume, writing samples, and cover letter to bschindl@astm.org.